Grievance Redressal Cell
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Grievance Redressal Cell
The function of the cell is to look into the complaints lodged by any student and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer-in-charge Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell at Administrative Block. Grievances may also be sent through e-mail to the officer-in-charge of Students’ Grievance Cell.
Mission Statement
The Grievance Redressal Cell at C.B.Bhandari Jain College is committed to providing
a fair, transparent, and impartial platform for addressing grievances within the college
community. Our mission is to ensure that every individual’s concerns are heard,
investigated, and resolved promptly in accordance with established policies and
procedures.
Objectives:
1. Fair and Impartial Resolution:
- Provide a fair and impartial platform for individuals to raise concerns or grievances.
- Ensure that all grievances are addressed promptly and resolved in an unbiased manner.
2. Confidentiality:
- Uphold the confidentiality of individuals involved in the grievance process.
- Safeguard the privacy of both the complainant and the respondent throughout the investigation.
3. Compliance and Accountability:
- Ensure that grievance procedures are in compliance with college policies and regulations.
- Hold all parties accountable for their actions and decisions during the grievance resolution process.
Types of Grievances:
- The types of grievances that the Grievance Redressal Cell handles include academic grievances, administrative issues, harassment complaints, or any other concerns that fall within the scope of the cell’s responsibilities.
Grievance Submission Process::
- Detail the process for submitting grievances, including the designated channels, forms, or online platforms. Specify any required documentation or information needed for a thorough investigation.
Timeline for Resolution:
- Provide information on the expected timeline for the resolution of grievances, emphasizing the importance of timely and efficient resolution.
Composition of Grievance Redressal - 2025-26
| Name | Designation |
|---|---|
| Prof. Usha Rao | Principal, Chairperson |
| Ms. Ananthalakshmi (UG) | Coordinator |
| Ms. Akhila (PG) | Coordinator |
| Ms. Chandrika (V Sem B.COM) | Student Representative |
| Ms. Harshitha K R (II Sem MBA) | Student Representative |